Shipping Policy

Last Updated: October 8, 2026

At Trend Grab, we are committed to providing a smooth and reliable shipping experience for our customers. Please review the following shipping terms before placing your order.

1. Order Processing

• Orders are processed after payment has been successfully confirmed.
• Orders are generally processed within 1–3 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive shipping or tracking information when available.

2. Delivery Time

Delivery times may vary depending on the destination and shipping carrier.

• United Arab Emirates: Approximately 2–5 business days.
• International Orders: Approximately 7–15 business days, depending on the destination and shipping service.

Delivery times are estimates and are not guaranteed. Delays may occur due to customs clearance, weather conditions, public holidays, carrier delays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated based on the delivery destination, order size, weight, and applicable shipping method. Any shipping charges applicable to your order will be displayed during checkout.

4. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address provided by the customer, additional shipping charges may apply for reshipment.

5. Delayed or Lost Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier. However, if your package is significantly delayed or appears to be lost, please contact us so that we can assist you in communicating with the shipping carrier.

6. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged product. We will review the issue and determine the appropriate solution.

7. Customs and Import Duties

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Trend Grab is not responsible for delays caused by customs clearance.

8. Contact Us

If you have any questions regarding your order or shipping, please contact us:

Trade Name: Trend Grab
Phone: +971 54 530 0102
Email: worldtuch24@gmail.com
Address: Al Maliha, 203, Sharjah, United Arab Emirates

We will be happy to assist you with your shipping-related questions.